I’ve encountered the WC-36547-5 error on the PS4 before, which can be tedious. When you sit down to enjoy gaming, getting error codes is never a great time. Gaming is meant to be an escape, and seeing this error impedes that. All platforms have their fair share of errors. However, the PS4 has very specific ones that can only be found on it, which makes figuring it out trickier.
Fret not, though, as I aim to assist you in fixing the WC-36547-5 error code for the PS4 in this guide. Sometimes, even if an error is unfixable, there are ways to work around it. This one is a problem for the last generation console, and with many still on PS4, it’s prevalent. Below, we have the details on how to resolve the PS4 error code. That way, you can get back to enjoying your gameplay experiences on the console rather than being stuck in error screens.
What is WC-36547-5?
The WC-36547-4 error code concerns itself with a credit card already being registered to the associated account. Therefore, if you are trying to add one to be able to buy games on the PSN store, you may encounter this. Adding to this, the error can cause hiccups when trying to access and buy games in the store. Possibly not allowing you to buy and play games as you wish. The error can be serious, as many players like to play digitally. Having this error can impede you from playing, and it needs to be resolved.
Fortunately, it is something that has various ways to be fixed. None of which need players to dismantle their console to get to the bottom of it. If you are experiencing the error code on your console, be sure to try any of the solutions below.
How to Resolve PS4 Error WC-36547-5
There are different ways to fix WC-36547-5, like confirming and/or updating card details. Moreover, turning off your console will also remedy the situation. The error can be persistent, but with the many different solutions, you should be able to get rid of it with little to no issues. Here are the different things that can be done:
Reviewing & Updating Credit Card Details
When looking into the error, it concerns your credit card. The best place to start is going to the “Payment Methods” area on your PSN store and seeing if the credit card details are accurate. The primary things to look at are if your name and expiration date match up. Sometimes, an error comes across if the card is expired. In either case of information matches or it’s not the right card, delete the details. Then, reupload the credit card info with your current credit card to make things more accurate. If you have any pending purchases, be sure to try them again.
Additionally, you can go to the official PlayStation Store website and update your credit card details there. It makes things easier to do so and can be done by following the process like so:
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- Log in to the official PlayStation Store website for your region.
- Navigate to the section called “Wallet.”
- Go to the “Add debit/credit card” option and review the details.
- Delete the credit card details (if any are present) and re-add the current one as a means to update it.
- Once done, make sure this is the primary card being used, as it will begin to charge and use this card.
Rebuild Console Database
Another reliable solution is to rebuild your PS4’s database to help with any errors. WC-36547-5 is just one of the problems that rebuilding can tend to fix. To do this, turn off your PlayStation 4 console. Next, hold the power button until you hear two beeps; the second one comes shortly after the first. The console will be in safe mode, with a variety of options to access. Choose the option labeled “Rebuild Database.” Ensure you have your controller connected via USB, and once it is done, the console will reboot on its own. Then, go to the PlayStation Store and try to work through your transaction.
Contact Sony Support
The last option is to contact official Sony Support to help resolve the WC-36547-5 error. Whether through the internet or the official phone help line, they can work through it. They will likely need your credit card and PlayStation account details. It is best to have those ready when contacting them. However, this should be the last resort of a solution to use. One of the above settings is more than likely to help you fix the issue.
That is everything to know about how to fix the WC-36547-5 issue for the PS4. While the PlayStation 4 is a rather older console, the issue persists to this day. Sometimes, it can just be a glitch between the PlayStation Store and the console. But it is still an important error to fix nonetheless. An alternative, if you wish to not worry about the error, is to purchase the cards that contain allotted amounts of PSN money. Redeeming them bypasses the need for a credit card, which can be helpful to many players.
