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Reading: How to Fix PS5 DNS Server Error
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PS5 Home - The Home of PS5 > Console > How to Fix PS5 DNS Server Error
ConsoleGuides

How to Fix PS5 DNS Server Error

PS5 Home
Last updated: 2025/08/31 at 8:29 PM
PS5 Home Published August 31, 2025
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The PlayStation 5 is the best-selling console of this generation, beating both Xbox Series S|X Sales despite facing massive criticism for being a ‘gameless box’. While the console performs extremely well with games, numerous software bugs and errors exist that make the PS5 feel like a chore. This includes the DNS Server error that limits the internet connection to your console and stops you from connecting to the PlayStation Network servers; your account can’t be logged in which eventually takes your access to video games. Fortunately, there is a fix for the DNS Server problem, and this guide will tell you in detail how you can do so. 

How to Fix PS5 DNS Errors

PS5

Your PlayStation 5 may fail to connect to the PlayStation Network services due to DNS Server problems. To fix the PS5 DNS error code NW-102308-4 or any specific error code in general, follow the steps below: 

  • Go to your PlayStation Settings
  • Open the Network Section
  • Head into the sub-Settings and select Set Up  Internet Connection
  • Press the Options button on the connected Wi-fi
  • Go to Advanced Settings
  • Change the DNS Setting to Manual from Automatic
  • Primary Address: 8.8.8.8
  • Secondary Address: 8.8.4.4 

Connecting to the Google DNS Server will remove the PS5 DNS error that you may face on your console.  

See also:  PlayStation 5 GPU Guide: What Graphics Card Does the PS5 Use?
PS5 Home August 31, 2025
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