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PS5 Home - The Home of PS5 > Console > How to Fix PS5 DNS Server Error
ConsoleGuides

How to Fix PS5 DNS Server Error

Saad Bin Asif
Last updated: 2025/08/31 at 8:29 PM
Saad Bin Asif Published August 31, 2025
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The PlayStation 5 is the best-selling console of this generation, beating both Xbox Series S|X Sales despite facing massive criticism for being a ‘gameless box’. While the console performs extremely well with games, numerous software bugs and errors exist that make the PS5 feel like a chore. This includes the DNS Server error that limits the internet connection to your console and stops you from connecting to the PlayStation Network servers; your account can’t be logged in which eventually takes your access to video games. Fortunately, there is a fix for the DNS Server problem, and this guide will tell you in detail how you can do so. 

How to Fix PS5 DNS Errors

PS5

Your PlayStation 5 may fail to connect to the PlayStation Network services due to DNS Server problems. To fix the PS5 DNS error code NW-102308-4 or any specific error code in general, follow the steps below: 

  • Go to your PlayStation Settings
  • Open the Network Section
  • Head into the sub-Settings and select Set Up  Internet Connection
  • Press the Options button on the connected Wi-fi
  • Go to Advanced Settings
  • Change the DNS Setting to Manual from Automatic
  • Primary Address: 8.8.8.8
  • Secondary Address: 8.8.4.4 

Connecting to the Google DNS Server will remove the PS5 DNS error that you may face on your console.  

See also:  Best Way To Play the Kingdom Hearts Games On the PS5
Saad Bin Asif August 31, 2025
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Posted by Saad Bin Asif
Saad is a writer at PS5Home who loves to play games and read manga devoutly. He is an elite melomaniac in the flesh and loves to melt his time away in competitive multiplayer games and JRPGs, specifically Dark Souls and Final Fantasy. Saad has been gaming for 15+ years, accumulating more than 10,000+ hours on JRPGs. His unparalleled passion for gaming has allowed him to pursue PS5Home as a platform to showcase his aspiring talents in writing guides. Saad plays on: - PlayStation 5 - PC
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